Privacy and Cookie Policy

Last Updated: 02-06-2025

1. Introduction
Welcome to Silverback Plumbing LLC. Your privacy is important to us, and we are committed to protecting the personal information you provide when using our website and services. This Privacy and Cookie Policy explains how we collect, use, and protect your information.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when contacting us or scheduling a service.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referral sources.

  • Cookies and Tracking Technologies: Small files stored on your device to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information
We use the collected information for the following purposes:

  • To provide and manage our plumbing services.

  • To respond to inquiries, requests, or customer service needs.

  • To improve our website’s functionality and user experience.

  • To send promotional materials, offers, or service updates (only if you opt-in).

  • To comply with legal obligations and prevent fraudulent activities.

4. Cookies and Tracking Technologies
Cookies help us enhance your browsing experience by remembering preferences and analyzing website traffic. We use:

  • Essential Cookies: Required for website functionality.

  • Analytics Cookies: Help us understand how visitors use our website.

  • Marketing Cookies: Used for advertising and remarketing purposes.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, analytics, or payment processing.

  • Legal Authorities: If required by law or to protect our rights and property.

6. Data Security
We implement security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Disable cookies through your browser settings.

To exercise your rights, contact us at silverbackpnc@yahoo.com.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us
If you have any questions about this Privacy and Cookie Policy, please contact us at:

Silverback Plumbing LLC 

636-487-7003
silverbackpnc@yahoo.com